Policies

Logjam Presents Venue Policies. Please see the specific venue below for Logjam's rules and regulations. Find out policies for KettleHouse Amphitheater, The Wilma and Top Hat regarding age requirements, re-entry, alcohol, prohibited and lost items.

Please see the specific venue below for Logjam’s rules and regulations. Find out policies for KettleHouse Amphitheater, The Wilma and Top Hat regarding age requirements, re-entry, alcohol, prohibited and lost items.

Top Hat Venue Policies.

AGE REQUIREMENTS

The Top Hat is an all-ages venue. Events that run after 10 pm may have age limits of 18+ or 21+ and will be noted on each specific event page. A valid photo ID is required for entry for all patrons appearing under the age of 40.

ALL AGES | For ALL AGES shows, patrons under 16 must be with a parent or guardian who must remain on premise throughout the show.

18+ | For shows that are 18+, we have a zero-tolerance policy for underage drinking and illegal substances. If you are caught drinking underage, using illegal substances or presenting a fake ID, you will not be allowed back in the venue until you are 21. If you provide alcohol or illegal substances to a minor, you will be banned from the venue. Permanently.

RE-ENTRY

Re-entry is permitted for all patrons 21 years or older. Please see our door staff on the way out to make sure you get a stamp or wristband before exiting to prevent re-entry issues. All bags are subject to search upon entry. A list of prohibited items can be found here.

There is no re-entry for patrons under 21. Patrons under 21 may exit to the back patio for fresh air but will not be granted re-entry if they step outside the gated area. No exceptions.

PHOTO / VIDEO / AUDIO RECORDING

The Top Hat does not allow any professional photo, video or audio recording unless it has been pre-approved by the artist and the Top Hat. Flash photography is never allowed, as it disrupts the experience of artists and guests.

If you are interested in filming or photographing events please contact our media director.

SMOKING / VAPING

There is no smoking allowed inside of the venue per state law.

The Top Hat has a fresh air section located on the patio directly outside of the back door. Patrons under 21 may use this area but must stay within the gated area. Any patron under 21 that steps outside of the gated during an event will not be allowed back inside of the venue.

Electronic / Vapor smoking devices are not permitted to be used inside the venue.

These devices may be used on the back patio. Patrons under 21 may use this area but must stay within the gated area. Any patron under 21 that steps outside of the gated during an event will not be allowed back inside of the venue.

PROHIBITED ITEMS

For the safety of our guests, when entering the venue for a concert all patrons are subject to bag searches and screening, including but not limited to metal detector wands.

The following items are prohibited inside the venue. This list is subject to change on a show by show basis. The venue reserves the right to determine, on a case-by-case basis, which items are not permitted inside the venue.

Outside beverages & food, Weapons or anything that may be construed as a weapon, Pets (except for service animals), Laser pointers, Glow sticks, GoPros, Selfie sticks, Tablets (IE: iPad, Kindle, etc.), Large bags, purses or backpacks larger than 13″x13″, Bad attitudes

LOST & FOUND

Lost items found in the venue will be held in lost & found for up to two weeks. Please come into the Top Hat to look for and claim your lost item.

The Wilma Venue Policies

AGE REQUIREMENTS

Unless otherwise noted, The Wilma is an all-ages venue. All persons, regardless of age, need a ticket to enter the venue for an event. We generally recommend not bringing babies to concerts or movies. If you are bringing a child to the venue, please bring ear protection.

RE-ENTRY

There is no re-entry. Once you are in, you are in. Patrons may exit to the designated fresh air section but will not be granted re-entry if they step outside the gated area. No exceptions.

PHOTO / VIDEO / AUDIO RECORDING

The Wilma does not allow any professional photo, video or audio recording unless it has been pre-approved by the artist and the venue. Flash photography is never allowed, as it disrupts the experience of artists and guests.

SMOKING

There is no smoking allowed in The Wilma per state law. For most events, there is an outdoor smoking area available to patrons that open approximately 45 minutes after the ticketed show time. Electronic/Vapor smoking devices are not permitted to be used inside the venue but are permitted for use in the outdoor smoking area.

PROHIBITED ITEMS

For the safety of our guests, when entering the venue for a concert all patrons are subject to bag searches and screening, including but not limited to metal detector wands.The following items are prohibited inside the venue. This list is subject to change on a show by show basis. The venue reserves the right to determine, on a case-by-case basis, which items are not permitted inside the venue.
NO: Outside food or beverages, Weapons: including concealed firearms and pocket knives, Anything that can be construed as a weapon by management, Pepper spray, Mace, etc. Pets (except for service animals), Laser pointers, Glowsticks, GoPros, Selfie sticks, Tablets (IE: iPad, Kindle, etc.), Large bags, purses or backpacks larger than 13″x13″, Strollers, Bad attitudes

ALCOHOL / DRINKING

The Wilma has a full liquor license. To purchase alcohol while attending an event, patrons must present a valid government-issued photo ID and be at least 21 years of age. Please drink responsibly. Please note: Anyone without proper ID will be treated as under 21 and will not be allowed to purchase, hold or consume alcohol. Any patron found purchasing, holding or consuming alcohol without a valid form ID will be immediately ejected from the venue. Any patron found providing drinks to minors will be immediately ejected and banned from the venue. No exceptions. The venue will also deny entry to anyone presenting fraudulent identification.

LOST & FOUND

Lost items found at the venue will be taken to the Top Hat and will be held for up to two weeks. Please come into the Top Hat to look for and claim your lost item(s).

POLICY FAQ’S

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We sure hope so! If not, please contact us and we will get back to you as soon as possible.

KettleHouse Amphitheater Venue Policies

PROHIBITED ITEMS

Logjam Presents has safety measures so every guest can feel safe and have fun. We will be checking bags and screening upon entry.

Here is what to bring & leave behind:

• Sunscreen lotion yes – but no spray sunscreen
• Leave behind anything that comes in spray form
• You may bring an empty water bottle but no beverages, coolers or flasks
• Leave behind any food or drugs
• Anything you have to inflate or build – leave it behind
• Seating: feel free to bring a towel-sized blanket, small cushion or stadium seat – leave behind any furniture like folding chairs
• Anything that can be construed as a weapon like firearms, fireworks, knives or any stabby object – leave behind
• No transportation like bikes and strollers
• Leave behind anything you can throw like frisbees, balls, glow sticks
• Don’t block the view: leave behind any signs, flags, umbrellas
• All technology: just bring your phone, nothing else – just the phone

AGE REQUIREMENTS

The KettleHouse Amphitheater is an all-ages venue. Children under the age of 2 are permitted without a ticket but must have adequate hearing protection. No strollers or large bags will be allowed into the venue. Please leave these items in your car. Bringing babies or small children to concerts or movies is generally not recommended.

RE-ENTRY

There is no re-entry. Once you are in, you are in. No exceptions. Please plan accordingly.

PHOTO / VIDEO / AUDIO RECORDING

KettleHouse Amphitheater does not allow any professional photo, video or audio recording unless it has been pre-approved by the artist and KettleHouse Amphitheater. Flash photography is never allowed, as it disrupts the experience of artists and guests.

If you are interested in filming or photographing events please contact our Media Director.

SMOKING

Smoking is not permitted inside the main bowl of the amphitheater. Smoking is only permitted in the designated smoking sections located on the perimeter of the amphitheater.

ALCOHOL / DRINKING

KettleHouse Amphitheater proudly serves locally brewed KettleHouse beer at numerous locations inside of the amphitheater. Mixed drinks and wine are also available at select locations inside of the venue. Please drink responsibly and plan accordingly.

Please note: Anyone without proper ID will be treated as under 21 and will not be allowed to purchase, hold or consume alcohol. Any patron found purchasing, holding or consuming alcohol without a valid form ID will be immediately ejected from the venue. Any patron found providing drinks to minors will be immediately ejected and banned from the venue. No exceptions. The venue will also deny entry to anyone presenting fraudulent identification.

SAFETY & MEDICAL

The KettleHouse Amphitheater makes every effort to create a fun and safe environment for all patrons. Public and private security and medical staff will be present throughout the entire event. The venue has a medical station near the main entrance. For further questions, please contact us.

Security patrols will be in place before, during and after the event. A team of safety officers will be patrolling the venue and parking lots to ensure a safe and fun concert experience for all.

LOST & FOUND

Items found at KettleHouse Amphitheater will be held at the Top Hat for up to two weeks. Please come into the Top Hat to look for and claim your lost item.