The Top Hat is typically a general admission venue. Limited fixed-bench seating is available along the floor and in the raised areas on a “first-come, first-served” basis.

Day of Show: The venue box office will open for ticket sales and will-call pick up one hour before the door time for an event. For door times, please visit the appropriate event page.

*Please note that the Top Hat box office will close 1 hour early on KettleHouse Amphitheater show days. The KettleHouse Amphitheater box office will open 1.5 hours prior to door time for an event. For door times, please visit the appropriate event page.

*Box office hours of operations are subject to change. Please monitor this page for the latest updates.

Gift Cards: To purchase tickets using a Logjam Presents gift card please see here.

Missoula: Advance tickets can be purchased online through the event page, by calling Ticketmaster at 1 (800) 653-8000, in person at the Top Hat during box office hours (see above), or at the venue’s box office on the day of the show.

Bozeman: Advance tickets can be purchased online through the event page and by calling Ticketmaster at 1 (800) 653-8000, in person at The ELM during box office hours (see above), or at the venue’s box office on the day of the show.

Information regarding Logjam Gift Cards can be found here.

Select “Purchase Accessible Seats” next to the ADA symbol on the purchase page, complete the form and a representative will contact you to complete the transaction. You may also inquire about purchasing ADA tickets by emailing boxoffice@logjampresents.com.

Refunds will only be issued in the event of a cancellation. All other sales are final and refunds are not available. Purchased tickets are non-refundable and non-transferable.

If an event is cancelled, please seek your refund from the point of purchase. For more information on ticketing, contact Ticketmaster Customer Support.

We keep an archive of all past events here. Just search by the original date of the performance.

YES, we can help you: Logjam can reissue a lost ticket if you purchased tickets through logjampresents.com, by calling Ticketmaster at 1 (800) 653-8000, or in person at the Top Hat or venue box office. To be reissued a ticket you must provide a confirmation number OR the last 4 digits of the credit card used and the original name on the ticket plus some security questions.

NO, we can’t help you: Logjam CANNOT help you if you purchased your ticket through a third-party ticket seller (StubHub, VividSeats or any other resell site, from someone on facebook, on the street, Craigslist, etc.)

Unfortunately, no. Please request “Will Call” or “Mobile Ticket” at the time of purchase.

We ask that all patrons remain in their dedicated section throughout the duration of the event.

No. Reserved seating ticket holders do not have access to the pit.

Please download your tickets before reaching the venue at a location with reliable cell service and a strong internet connection. Some venues, like KettleHouse Amphitheater, may experience high traffic and weak cell service, which can make ticket downloads challenging.

Each Logjam venue has a box office located near the main entrance.

Will Call tickets can be picked up on the day of the show at the venue where the event is occurring. Will Call usually opens an hour and a half before the door time of an event. See the show event page for door times.

No. Whomever picks up the tickets must have a copy or photo of the original purchaser’s ID and confirmation of the last four digits of the original purchaser’s credit card in order to pick up the Will Call tickets.

Please show a photo ID of the original purchaser, and we will release the amount of needed tickets to you

Unfortunately, no. Will Call usually opens at least an hour before the door time of an event.

No problem! For more FAQ’s on the KettleHouse Amphitheater parking and the Groove shuttle, click here.