Ticketing

Official ticketing information for Logjam Presents' live music venues: KettleHouse Amphitheater, The Wilma, and Top Hat. Tickets can be purchased online through the event page, in person at the Top Hat, over the phone by calling (877) 987-6487 and at the venue’s box office on the day of the show.

Ticketing

Frequently Asked Questions
  • PURCHASING TICKETS. Advance tickets can be purchased online through the event page, in person at the Top Hat, over the phone by calling (877) 987-6487 and at the venue’s box office on the day of the show.

    PURCHASING TICKETS

    Advance tickets can be purchased online through the event page, in person at the Top Hat, over the phone by calling (877) 987-6487 and at the venue’s box office on the day of the show.

  • WILL CALL. If a customer elects to have his or her tickets retrieved at will call, the physical tickets will only be available for pick from the venue box office on the day of the show. Please bring a valid photo ID and the credit card used for the purchase.

    WILL CALL

    If a customer elects to have his or her tickets retrieved at will call, the physical tickets will only be available for pick from the venue box office on the day of the show. Please bring a valid photo ID and the credit card used for the purchase.

  • Mobile tickets will be emailed to customers upon purchase confirmation. It is the purchaser’s responsibility to make sure they have access to their mobile tickets and are able to open and present the scannable bar code to the door staff upon entry. If the patron is unable to present a valid ticket at the door they will not be permitted into the venue. No exceptions.

    MOBILE

    Mobile tickets will be emailed to customers upon purchase confirmation. It is the purchaser’s responsibility to make sure they have access to their mobile tickets and are able to open and present the scannable bar code to the door staff upon entry. If the patron is unable to present a valid ticket at the door they will not be permitted into the venue. No exceptions.

  • Print At Home tickets must be printed before the show and the physical paperwork must be presented at the door with a scannable bar code. A confirmation email will not suffice.

    PRINT AT HOME

    Print At Home tickets must be printed before the show and the physical paperwork must be presented at the door with a scannable bar code. A confirmation email will not suffice.

Warning. Patrons need to purchase tickets through logjampresents.com, by phone at (877) 987-6487 or in person at our venue box offices. There is no guarantee that ANY other tickets will be valid.
Warning. Patrons need to purchase tickets through logjampresents.com, by phone at (877) 987-6487 or in person at our venue box offices. There is no guarantee that ANY other tickets will be valid.
The Top Hat is typically a general admission venue. Limited fixed-bench seating is available along the floor and in the raised areas on a “first-come, first-served” basis. All shows are general admission standing room only unless advertised as seated. Please see the specific event page for details.

Ticketing

The Top Hat is typically a general admission venue. Limited fixed-bench seating is available along the floor and in the raised areas on a “first-come, first-served” basis.

All shows are general admission standing room only unless advertised as seated. Please see the specific event page for details.

There are some shows that may be completely seated or have more than one price level such as: V.I.P. raised area, reserved floor “Cabaret” seating, and/or general admission seating.

For ADA seating, please contact us as soon as possible so proper accommodations can be arranged.

Please note: Will call tickets can only be picked up at the venue box office on the day of the show.

 

The Wilma Box Office is only open on days of events and will generally open 90 minutes prior to the advertised door time. Door times can be found on the event page.

Ticketing

The Wilma Box Office is only open on days of events and will generally open 90 minutes prior to the advertised door time. Door times can be found on the event page.

Please note: Will call tickets can only be picked up at the venue box office on the day of the show.

For ADA seating, please contact us as soon as possible so proper accommodations can be arranged.

 

General admission pit tickets allow access to the level section located directly in front of the stage. This section may vary from standing to seating depending on the event. Please see the specific event page for details. All concerts are held rain or shine. Be prepared for extremes such as sunshine, heat, wind or rain. Tickets are non-refundable. In the event of cancellation due to extreme weather, tickets will not be refunded.

Ticketing

All concerts are held rain or shine. Be prepared for extremes such as sunshine, heat, wind or rain. Tickets are non-refundable. In the event of cancellation due to extreme weather, tickets will not be refunded.

The KettleHouse Amphitheater is an ADA compliant venue. All sections of The KettleHouse Amphitheater are ADA accessible. ADA tickets are available for purchase through the ticket link found on the event page while supplies last. Each ADA ticket is allowed to purchase one additional companion seat. Assisted Listening Devices (ALD) are available upon request. Please contact us as soon as possible (at least 5 business days) so the proper arrangements can be made. The venue has access to a limited allotment of ALD’s, available on a first-come, first-served basis only.

GENERAL ADMISSION PIT

General admission pit tickets allow access to the level section located directly in front of the stage. This section may vary from standing to seating depending on the event. Please see the specific event page for details.

 

General Ticketing Questions

How do I purchase ADA seating?

ADA seating limited and is prioritized in the order in which requests are received.

Step 1: Purchase reserved seating. If an event is entirely General Admission, purchasing reserved seating does not apply.

Step 2: After tickets are purchased, please email [email protected]logjampresents.com to make an ADA request. Please use “ADA REQUEST” as the subject line. Include your confirmation number and the accommodations you require (i.e., wheelchair space, aisle seating, etc.) in the email. Also, you may request seating in the ADA area for one companion. Please include your companion’s name and their ticket confirmation number in the email.

Step 3: You will receive a confirmation email from the Box Office Manager.

I lost or did not receive my ticket. Can Logjam help me?
YES, we can help you: Logjam can reissue a lost ticket if you purchased tickets through logjampresents.com, by phone at (877) 987-6487 or in person at the Top Hat or venue box office. To be reissued a ticket you must provide a confirmation number OR the last 4 digits of the credit card used and the original name on the ticket plus some security questions.
NO, we can’t help you: Logjam CANNOT help you if you purchased your ticket through a third-party ticket seller (StubHub, VividSeats or any other resell site, from someone on facebook, on the street, Craigslist, etc.)
How can I avoid online ticketing fees?

Tickets for all Logjam events can be purchased at the Top Hat in downtown Missoula (134 W. Front Street). Tickets can also be purchased at the venue box office one hour before doors open for a show. Ticketing fees at the Top Hat and at the venue on the day of the show are $2.00 per ticket.

I don’t have a printer, can the box office print my ticket?

NO. Please request “Will Call” or “Mobile Ticket” at the time of purchase.

Will Call Ticketing Questions

Where is Will Call?

Each Logjam venue has a box office located near the main entrance.

When can I pick up Will Call tickets?

Will Call tickets can be picked up on the day of the show at the venue where the event is occurring. Will Call opens an hour before the door time of an event. See the show event page for door times.

I bought Will Call tickets for a group of people, can I leave multiple names so they can be picked up separately?

NO. Only the purchaser can pick up ALL of the Will Call tickets.

The person who purchased a group of Will Call tickets can’t make it to the show. What do I do?

The person who bought the tickets may call Logjam at (406) 830-4640 and request the group of Will Call tickets to be transferred into only ONE other person’s name, who will be responsible for retrieving ALL the tickets for the group.

Can I pick up my Will Call ticket before the box office opens on the day of the event?

NO. Will Call opens an hour before the door time of an event.