Event Info: Terrapin Flyer at the Wilma 2024
Terrapin Flyer
At the Wilma
Friday, May 17, 2024
Thanks for joining us at the Wilma! Here’s everything you need to know to make it a smooth and enjoyable evening:
EVENT TIMELINE
5:30pm – Box office/Will Call opens
7:00pm – Doors open
8:00pm – Show begins (There will be NO opener)
BIG THANKS TO GROOVE FOR SUPPORTING LIVE MUSIC IN MONTANA.
STOP IN BEFORE THE SHOW (LOCATED DIRECTLY ABOVE THE TOP HAT) TO LEARN HOW YOU CAN FIND YOUR GROOVE AND WHAT THEY HAVE FOR OUR CONCERTGOERS HERE (MUST BE 21+).
• SHOW TIME: Doors will open at 7:00pm, and the show will start at 8:00pm with Terrapin Flyer. There will be NO opener.
• WILL CALL: Tickets will be available for pick up from the venue Box Office starting at 5:30pm. The Box Office is on the right side of The Wilma entrance.
• Tickets are still available online and at the venue box office on the night of the show while supplies last.
• Before arrival, please make sure your ticket(s) are in your Ticketmaster account, and they are accessible on the mobile phone that you are bringing with you.
• Dinner and a Show: Make it a fun evening downtown and enjoy dinner and drinks at the Top Hat before the show. Bring your ticket stub and receive half off your first drink. Enjoy their new Summer menu featuring seasonally-themed cuisine, big flavors, and plenty of vegan, vegetarian, gluten & dairy-free dishes.
• Need A Place to Stay? Explore our downtown lodging partners here to receive a special discount with the Logjam Presents rate!
• GIFT CARDS: Reminder, Logjam Presents Gift Cards can be used at the bar for drinks at the show and at the Top Hat for dinner! More info on gift cards here.
• Need a drink? We offer a full bar to patrons with a 21+ drinking wristband. Wristbands are available at the main entrance with a valid photo ID. If you are drinking or holding an alcoholic drink without a wristband, you will be removed from the venue. You can also fill your empty water bottle at the water-fill stations throughout the venue.
• Logjam is committed to creating a safe and respectable culture in our venues. If you see something, say something. Big thanks to Make Your Move Missoula for providing training for Logjam staff members.
• GOING GREEN: Help us divert single-use drinking cups and cans from the landfills by assuring that all cups and straws make it into the COMPOST bins and cans into the RECYCLING bins. With your help, we can make a big difference. Also, please note: The Wilma no longer serves straws unless they are requested. Learn more here.
• PARKING: Most parking in downtown Missoula is FREE after 5pm.
• RSVP: Update your friends and join the conversation by RSVP’ing to the Facebook Event and following us on Facebook, Instagram, Twitter, Snapchat, and TikTok for updates.
• TAG US! We want to see your favorite music moments, use #TheWilma & #LogjamPresents and tag @LogjamPresents & @The_Wilma_Theatre when sharing photos/videos on Facebook, Instagram and TikTok! We love to share your posts!
• NO RE-ENTRY: You may not re-enter the venue once you have exited. Once you are in, you are in. There will NOT be a smoking section outside, so please plan accordingly.
• HEADS UP: To ensure the safety of our patrons, bag checks and/or metal detectors may be in use upon entrance. Only small handbags and purses up to 9” x 5” x 9” will be permitted and are subject to search upon arrival.
• PROHIBITED ITEMS: No weapons (including pocket knives or anything that may be construed as a weapon), professional cameras, or outside food or beverage will be allowed in the venue. Please leave these items at home or in your car.
• POLICIES & PROCEDURES: To ensure the safety of our patrons and a positive experience for all, please familiarize yourself with our venue policies & procedures before your arrival. Visit our policies page for more info on prohibited items, ticketing, lost & found, etc.
Enjoy the show!
- Should I take a Screenshot of my ticket?
No! Do not take a screenshot of your barcode. In order to prevent & mitigate scalping activity, ticket barcodes are constantly moving. Patrons will need to log-in to their Ticketmaster account or add their tickets to their mobile wallet in order to access their ticket at the gate.
- When and where can I pick up my will call tickets?
Will Call tickets can be picked up from the venue box office on the day of the performance only. For more details, please see the “Ticketing” section.
- How do I purchase ADA seating?
Select “Purchase Accessible Seats” next to the ADA symbol on the purchase page, complete the form and a representative will contact you to complete the transaction. You may also inquire about purchasing ADA tickets by emailing boxoffice@logjampresents.com.
- Does my child need a ticket?
Children under the age of 2 are permitted without a ticket but must have adequate hearing protection. No strollers or large bags will be allowed into the venue. Please leave these items in your car. Bringing babies or small children to concerts or movies is generally not recommended.
- How do I purchase tickets with a Logjam Gift Card?
Information regarding Logjam Gift Cards can be found here.
- Can my friend pick up my tickets?
TICKETMASTER: In order for someone to use tickets purchased by another individual, the tickets must be transferred directly via the Ticketmaster mobile app.
ETIX: If someone else is picking up your tickets please provide this person with the last 4 digits of the credit card used to purchase the tickets and a photocopy of your picture ID. For additional assistance, please contact eTix.
- I don’t have a printer, can the box office print my ticket?
NO. Please request “Will Call” or “Mobile Ticket” at the time of purchase.
- I lost or did not receive my ticket. Can Logjam help me?
- YES, we can help you: Logjam can reissue a lost ticket if you purchased tickets through logjampresents.com, by phone at (800) 653-8000 or in person at the Top Hat or venue box office. To be reissued a ticket you must provide a confirmation number OR the last 4 digits of the credit card used and the original name on the ticket plus some security questions.NO, we can’t help you: Logjam CANNOT help you if you purchased your ticket through a third-party ticket seller (StubHub, VividSeats or any other resell site, from someone on facebook, on the street, Craigslist, etc.)
- Is there an ATM?
Yes, ATM service is available inside of the venue.
- Have we answered your question?
We sure hope so! If not, please contact us and we will get back to you as soon as possible.