EVENT INFO: Heart by Heart at The ELM 2024
Heart by Heart
Ft. Steve Fossen and Michael Derosier of Heart
AT THE ELM
Wednesday, August 14, 2024
Thanks for joining us at The ELM! Below is everything you need to know to make it a smooth and enjoyable evening. Enjoy the show!
Big thanks to Groove for supporting live music in Montana!
FIND YOUR GROOVE ACROSS WESTERN MONTANA (MUST BE 21+) AND LEARN WHAT THEY HAVE FOR OUR CONCERT GOERS HERE.
EVENT SCHEDULE
EVENT TIMELINE
5:30pm – Box office/Will Call opens
7:00pm – Doors open
8:00pm – Show begins (There will be NO opener)
SHOW TIME
Doors will open at 7:00pm, and the show will start at 8:00pm with Heart by Heart. There will be NO opener.
WILL CALL
Tickets will be available for pick up from the venue Box Office starting at 5:30pm. The Box Office is located on the right side of the venue on Short St.
GETTING HERE
Biking to the venue? Take advantage of the ample sheltered bike parking on the Southside of the building.
Driving to the venue? Parking & food trucks are available at the 7th District Food Court one block from the venue on 7th and Villard.
TICKET INFO
Tickets are still available online and at the venue box office on the night of the show while supplies last.
Have Your Tickets Ready: Plan ahead and download your tickets into your phone wallet, or your Ticketmaster account before you arrive!
Will Call: Tickets will be available to pick up from the venue box office starting at 5:30PM; please have your ID with you.
Scalpers / Third-Party Sellers: We’ve seen an increase in scalpers selling tickets at highly inflated prices and, even worse, selling completely FAKE/INVALID tickets altogether. Please do not buy tickets from scalpers/third-party ticket resellers. Learn more!
GENERAL INFO
NO RE-ENTRY: You may not re-enter the venue once you have exited. Once you are in, you are in. Please plan accordingly.
HEADS UP: To ensure the safety of our patrons, bag checks and/or metal detectors will be in use upon entrance. Only small handbags and purses up to 9” x 5” x 9” will be permitted and are subject to search upon arrival.
PROHIBITED ITEMS: No weapons (including pocket knives or anything that may be construed as a weapon), professional cameras, or outside food or beverage will be allowed in the venue. Please leave these items at home or in your car.
POLICIES & PROCEDURES: To ensure the safety of our patrons and a positive experience for all, please familiarize yourself with our venue policies & procedures before your arrival. Visit our policies page for more info on prohibited items, ticketing, lost & found, etc.
NEED A DRINK? Both floors of the venue offer a full bar to patrons with a 21+ drinking wristband. Wristbands are available at the main entrance with a valid photo ID. If you are drinking or holding an alcoholic drink without a wristband, you will be removed from the venue. You can also fill your empty water bottle at the water-fill stations throughout the venue.
GOING GREEN: Help us divert single-use drinking cups and cans from the landfills by assuring that all cups make it into the bins labeled COMPOST and cans into the bins labeled RECYCLING. Please place non-recyclable & non-compostable waste in the bins labeled GARBAGE. With your help, we can make a big difference in our collective effort to be a sustainable organization.
RSVP: Update your friends and join the conversation by RSVP’ing to the Facebook Event and following us on Facebook, Instagram, Twitter, and TikTok for updates.
TAG US! We want to see your favorite music moments! Use #TheELM & #LogjamPresents and tag @LogjamPresents and @elmbozeman when sharing photos on Facebook & Instagram so we can see your special show moments and share them as well! We’d love to see your videos on TikTok too… just tag @ElmBozeman & @LogjamPresents.
FAQ's
- Should I take a Screenshot of my ticket?
No! Do not take a screenshot of your barcode. In order to prevent & mitigate scalping activity, ticket barcodes are constantly moving. Patrons will need to log-in to their Ticketmaster account or add their tickets to their mobile wallet in order to access their ticket at the gate.
- When and where can I pick up my will call tickets?
Will Call tickets can be picked up from the venue box office on the day of the performance only. For more details, please see the “Ticketing” section.
- How do I purchase ADA seating?
Select “Purchase Accessible Seats” next to the ADA symbol on the purchase page, complete the form and a representative will contact you to complete the transaction. You may also inquire about purchasing ADA tickets by emailing boxoffice@logjampresents.com.
- Does my child need a ticket?
Children under the age of 2 are permitted without a ticket but must have adequate hearing protection. No strollers or large bags will be allowed into the venue. Please leave these items in your car. Bringing babies or small children to concerts or movies is generally not recommended.
- How do I purchase tickets with a Logjam Gift Card?
Information regarding Logjam Gift Cards can be found here.
- Can my friend pick up my tickets?
TICKETMASTER: In order for someone to use tickets purchased by another individual, the tickets must be transferred directly via the Ticketmaster mobile app.
ETIX: If someone else is picking up your tickets please provide this person with the last 4 digits of the credit card used to purchase the tickets and a photocopy of your picture ID. For additional assistance, please contact eTix.
- I don’t have a printer, can the box office print my ticket?
NO. Please request “Will Call” or “Mobile Ticket” at the time of purchase.
- I lost or did not receive my ticket. Can Logjam help me?
- YES, we can help you: Logjam can reissue a lost ticket if you purchased tickets through logjampresents.com, by phone at (800) 653-8000 or in person at the Top Hat or venue box office. To be reissued a ticket you must provide a confirmation number OR the last 4 digits of the credit card used and the original name on the ticket plus some security questions.NO, we can’t help you: Logjam CANNOT help you if you purchased your ticket through a third-party ticket seller (StubHub, VividSeats or any other resell site, from someone on facebook, on the street, Craigslist, etc.)
- Is there an ATM?
Yes, ATM service is available inside of the venue.
- Have we answered your question?
We sure hope so! If not, please contact us and we will get back to you as soon as possible.